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- Requests for particular rooms
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Requests for particular rooms by room number can be made but are not guaranteed, although we will do our best.
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- Airport Transfers
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Transfer from the airport is provided free of charge, however, you must provide us with your flight arrival details at least 48 hours before arrival.
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- Cancellation
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We regret deposits are not refundable on cancellation of accommodation and cancellation within 3 days of arrival will be charged at 100% of the first night. We advise that you take out insurance to protect yourself against this risk.
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- Payment of accounts
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All major credit cards are accepted (Visa and Master Card) + 03% charge.
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- Lost property
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We cannot accept responsibility for any property lost at the hotel, all rooms are provided with Safe Deposit Box.
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- The Tariff
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The tariff is subject to review.
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- Check in and Check out
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Check in time is 2 PM and Check out time is 12 PM.
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- Store Luggage
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We have a safe luggage storage area incase of early arrival or late departure. FREE
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- Bank Details
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If you would like to book your room and pay for it, kindly find below the bank account details.
Name : Santana Hotels.
Acc No. :
Bank Name :
Bank Address :
SWFT Code :
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Call us
(+202) 33376424
(+202) 33376425